|
Seller Information
|
washimatta
武蔵野
Tokyo, Japan
Phone：33-1354
E-mail Address： kandtsato@mac.com |
|
Contact Person
|
karen sato
|
|
Handling Charges
|
all shipping costs are determined by weight of shipment, destination and selected method of shipping.
EMS (express mail service -insured) or small packet air mail (uninsured) is available.
sales taxes have not been included and/or charged on your purchase. the responsibility for domestic duties/taxes is up to the customer.
airmail is not insured and we will not take any responsibilities for the loss of the package during delivery. please choose EMS for insured and safe delivery.
|
|
|
your order will be dispatched after full payment has been made and confirmed.
your order will be cancelled if no payment is made within 3 days of your order.
|
|
How to Order
|
after completion of your order you will receive an auto-reply email.
if you do not receive the confirmation email within a few hours of your order placement please contact the store.
|
|
Delivery Time
|
orders are usually shipped within 24 hours.
total transit time depends on the destination, the shipping method chosen and the time of the year.
all international packages are subject to customs delay.
japan post website states that it normally takes 7-14 days to america, most countries in europe, australia and new zealand.
http://www.post.japanpost.jp/int/ems/index_en.html
|
|
Payment Method
|
PayPal
|
|
Exchanges/Returns
|
we will only provide a refund in the event of a damaged or defective item(s).
if you wish to return or exchange an item you must first contact us within 5 days of arrival by email at store [at] washimatta.ocnk.net.
all customers are responsible for shipping costs as well as duties on all returned items.
|
|
|
all product information and prices are subject to change without notice.
all items listed are charged in US dollars.
|
|
|
|
